Solutions · Hotels & hospitality

Lift your Booking score. Without lifting a finger.

Hotels live and die by Booking and Tripadvisor scores. Go Review catches issues during the stay, automates replies across every platform, and turns every checkout into a 5-star review opportunity.

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21 sources · live

All 5★ Needs reply By platform

Marina R. ★★★★★ just now

"Best service in town — quick, friendly, professional."

Positive

Lukas P. ★★★★★ 2 min

"Great food but had to wait 25 min for a table on Friday."

Neutral

Sara K. ★★★★★ 8 min

"Honestly the easiest booking I've ever had."

Positive

Tom W. ★★★★★ 14 min

"Loved the room — staff went above and beyond."

Positive

+1 new · Google

§ The problem

What's breaking in hotels & hospitality.

The reasons customers leave — and rate you 3 stars when they should have been a 5.

A 0.1 Booking-score drop costs you bookings

The OTAs ruthlessly reward high scorers. Below 8.5 and you're invisible on page one.

Guests post 4 days after checkout — too late to fix anything

By the time the bad review lands, the guest is home. You can't comp the room. You can't rebuild the relationship.

Tripadvisor, Booking, Google, Expedia, Agoda — five places to monitor

Your night manager doesn't have time. Reviews go un-replied. Algorithms punish you.

Front desk, housekeeping, F&B — issues hide between departments

You see "rude staff" in a review and have no idea which shift, which person, which department.

§ How Go Review helps

Built for the way you actually work.

Four tools that move the needle most for hotels.

Check-out review requests

Trigger a branded review request the moment a guest checks out — via SMS, email or QR at the front desk. Catch the 5-star moment while the memory is fresh, not four days later.

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